Lightweight Scooters discuss the ethical issues in the mobility industry and what needs to be done to make selling mobility scooters a more ethical practice.
United Kingdom - November 16, 2022 —
The sale of mobility scooters is often a very unethical practice. Different markets, such as online sellers are confusing the marketplace and providing too many options for the end user. It leads to a host of variables and confusing pricing structures that often mean people are purchasing the wrong scooters for their needs. Lightweight Scooters is a company that’s looking to change this for good. It’s a specialist mobility scooter-selling business that hopes to provide a more ethical approach to things. The company has showrooms across the UK (through their Cavendish Mobility Network brand) giving customers as much information as possible to make an informed decision. It’s hoping to tackle many of the problems revolving around the mobility industry, resulting in far better experiences for the end users.
No regulations and too many options
The team at Lightweight Scooters has identified many issues with the industry right now. Primarily, there are far too many options for the end user without enough information to help them. In many cases no assessments are being completed before purchases are made, meaning users are buying based on price and availability rather than suitability. It allows online companies to profit from selling mobility scooters despite the fact the end user could end up with a product that doesn’t suit their needs at all.
Part of the issue is a lack of regulation in the industry. So, you have stores opening with no formal assessment protocol in place, buying products in bulk and selling on price. This is why Lightweight Scooters promotes that every customer undergoes an assessment process before buying. It accounts for the individual's medical and holistic requirements, offering the best solutions based on the outcome of the assessment. This way, the correct and right product is always sold, or indeed not in some cases.
A focus on the user’s actual needs
Too many local shops and online sellers don’t care about the user’s needs and often rely on self-assessment without customer contact are jumping on the bandwagon of the mobility industry. They pressure-sell and ship products in boxes with complicated returns policies.
Lightweight Scooters is all about delivering a more ethical approach. Every customer is seen face-to-face and the scooters are never shipped in boxes. A full demonstration is given in-store or at home, and no customer is ever pressured into making a purchase. Sometimes, the end user is not suitable for a scooter - and that’s okay. It’s the seller’s job to understand this and prevent someone from making a purchase they don’t need.
There’s no doubt that so many people are being taken advantage of in this industry and it needs to stop. The team at Lightweight Scooters is making huge advancements to stop unethical selling and put measures in place throughout its company to put the end user first. Their selling process is all about finding the right product for each individual, rather than trying to secure a fast sale and a quick profit.
About Lightweight Scooters
Lightweight Scooters are specialists in modern, innovative mobility scooters that are functional and portable. The company is a proud ethical seller that promotes suitability assessments during each enquiry to ensure that the scooter meets the needs and requirements of the user.
More information can be found here: https://www.lightweightscooters.co.uk/.
Contact Info:
Name: Tim Mott
Email: Send Email
Organization: Lightweight Scooters
Address: Unit 10-11 The Parkwood Centre Aston Road, Waterlooville Hampshire, PO7 7HT
Phone: 02392-255-600
Website: https://www.lightweightscooters.co.uk/
Release ID: 89084920
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