Partnership will enhance Microsoft Teams with advanced call analytics, empowering businesses with real-time insights and data-driven decision-making tools
LONDON, UK / ACCESSWIRE / December 3, 2024 / SIPPIO, the leading provider of communications-enablement solutions for Microsoft Teams and Zoom, has today announced a strategic partnership with Akixi, a pioneer in call and contact analytics. The partnership will be formally unveiled at the Cavell Enable summit in London today.
This collaboration enhances SIPPIO's market-leading cloud communications solutions with Akixi's advanced call analytics platform, empowering service providers and resellers to offer businesses real-time insights into call activity, performance, and customer engagement. Together, both companies will deliver a seamless integration that enhances Microsoft Teams with robust, data-driven decision-making tools.
"Our partnership with Akixi represents a significant step forward in empowering organizations with the tools they need to optimize communication and collaboration," said Dawn-Marie Elder, Chief Operating Officer and General Manager of SIPPIO. "By integrating the SIPPIO platform with Akixi's powerful analytics, we're enabling our partners and end-users to unlock new efficiencies and drive better business outcomes in Microsoft Teams."
"Akixi's partnership with SIPPIO strengthens the ability of service providers to deliver richer, more scalable Microsoft Teams voice offers that meet the evolving needs of their business customers," said Andrew Reilly, CEO of Akixi. "By integrating SIPPIO's powerful automation platform with Akixi's advanced analytics, service providers can deliver more valuable and differentiated cloud communications services and enterprises can transform customer experiences, drive productivity, and make more informed decisions.
This announcement underscores both SIPPIO and Akixi's commitment to helping businesses navigate the rapidly evolving UC market. The Cavell Summit provides an ideal platform to highlight this partnership, demonstrating the potential of their combined capabilities to an audience of UC thought leaders, service providers, and enterprises.
Attendees of the Cavell Summit can visit SIPPIO and Akixi to learn more about the partnership and explore the new integrated capabilities.
About SIPPIO
SIPPIO is an award-winning voice enablement platform that offers the easiest and fastest way to enable PSTN calling in Microsoft Teams Phone and Zoom Phone. Available in 80+ countries, organizations worldwide trust SIPPIO to keep their people connected, productive, and engaged. As an accelerator for Microsoft Operator Connect and Zoom Provider Exchange, SIPPIO also enables carriers and service providers to build and launch customer-focused voice experiences using its future-proof infrastructure, software, automation, and API layers.
About Akixi
Akixi is a fast-growing and profitable private equity (PE) owned company operating in the UK, Europe, and the US, headquartered near London. Akixi works with leading service providers to offer CX-impacting, cloud-based, real-time call insights and reporting and a range of value-added services, with over 850 partners and around one million users benefiting from our multiple award-winning solutions.
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SOURCE: SIPPIO
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