UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
SCHEDULE 13G/A
Under the Securities Exchange Act of 1934
(Amendment No. 2)
SupportSoft, Inc.
(Name of Issuer)
Common Stock
(Title of Class of Securities)
868587106
(CUSIP Number)
March 27, 2009
(Date of Event Which Requires Filing of this Statement)
Check the appropriate box to designate the rule pursuant to which this Schedule
is filed:
[ ] Rule 13d-1(b)
[x] Rule 13d-1(c)
[ ] Rule 13d-1(d)
*The remainder of this cover page shall be filled out for a reporting person's
initial filing on this form with respect to the subject class of securities, and
for any subsequent amendment containing information which would alter the
disclosures provided in a prior cover page.
The information required in the remainder of this cover page shall not be deemed
to be "filed" for the purpose of Section 18 of the Securities Exchange Act of
1934 ("Act") or otherwise subject to the liabilities of that section of the Act
but shall be subject to all other provisions of the Act (however, see the
Notes).
CUSIP No. 868587106
1. Names of Reporting Person
Intana Management, LLC
I.R.S. Identification Nos. of above person: 20-3867498
2. Check the Appropriate Box if a Member Of a Group
[ ] (a)
[ ] (b)
3. SEC Use Only
4. Citizenship or Place of Organization
Delaware, United States
5. Sole Voting Power: 0
Number of
Shares 6. Shared Voting Power: 4,635,069
Beneficially
Owned by 7. Sole Dispositive Power: 0
Each Reporting
Person With 8. Shared Dispositive Power: 4,635,069
9. Aggregate Amount Beneficially Owned by Each Reporting Person
4,635,069
10. Check if the Aggregate Amount in Row (9) Excludes Certain Shares
11. Percent of Class Represented by Amount in Row (9)
10.03%
12. Type of Reporting Person
IA
CUSIP No. 868587106
1. Names of Reporting Person
Intana Capital Master Fund Ltd.
2. Check the Appropriate Box if a Member Of a Group
[ ] (a)
[ ] (b)
3. SEC Use Only
4. Citizenship or Place of Organization
Grand Cayman, Cayman Islands
5. Sole Voting Power: 0
Number of
Shares 6. Shared Voting Power: 3,015,169
Beneficially
Owned by 7. Sole Dispositive Power: 0
Each Reporting
Person With 8. Shared Dispositive Power: 3,015,169
9. Aggregate Amount Beneficially Owned by Each Reporting Person
3,015,169
10. Check if the Aggregate Amount in Row (9) Excludes Certain Shares
11. Percent of Class Represented by Amount in Row (9)
6.52%
12. Type of Reporting Person
OO
Item 1. (a) Issuer: SupportSoft, Inc.
(b) Address of Issuer's Principal Executive Offices:
1900 Seaport Boulevard
3rd Floor
Redwood City, CA 94063
Item 2. (a) Name of Persons Filing:
Intana Management, LLC
Intana Capital Master Fund Ltd.
(b) Address of Principal Business Offices:
Intana Management, LLC
505 Park Avenue, 3rd Floor
New York, NY 10022
United States
Intana Capital Master Fund Ltd.
c/o Dundee Leeds Management Services (Cayman) Ltd.
2nd Floor, Waterfront Centre
28 N. Church Street
Georgetown, Grand Cayman
Cayman Islands, BWI
(c) Citizenship:
Please refer to Item 4 on each cover sheet for each
Reporting Person
(d) Title of Class of Securities
Common Stock
(e) CUSIP Number: 868587106
Item 3. This Schedule 13G is filed pursuant to Rule 13d-1(c) under the
Securities Exchange Act of 1934
Item 4. Ownership
Please see Items 5 - 9 and 11 for each cover sheet for each
Reporting Person
Item 5. Ownership of Five Percent or Less of a Class
Not Applicable
Item 6. Ownership of More than Five Percent on Behalf of Another Person
Not Applicable
Item 7. Identification and Classification of the Subsidiary Which Acquired the
Security Being Reported on By the Parent Holding Company
Not Applicable
Item 8. Identification and Classification of Members of the Group
Not Applicable
Item 9. Notice of Dissolution of Group
Not Applicable
Item 10. Certification
By signing below I certify that, to the best of my knowledge and
belief, the securities referred to above were acquired and held in the ordinary
course of business and were not acquired and are not held for the purpose of or
with the effect of changing or influencing the control of the issuer of the
securities and were not acquired and are not held in connection with or as a
participant in any transaction having that purpose or effect.
SIGNATURE
After reasonable inquiry and to the best of my knowledge and belief, I certify
that the information set forth in this statement is true, complete and correct.
Date: March 31, 2009
Intana Management, LLC
By: /s/ Joseph Kopilak
--------------------------
Name: Joseph Kopilak
Title: Chief Compliance Officer
Intana Capital Master Fund Ltd.
By: /s/ Joseph Kopilak
--------------------------
Name: Joseph Kopilak
Title: Chief Compliance Officer
JOINT FILING AGREEMENT
The undersigned hereby agree that the Statement on this Schedule 13G/A, dated
March 31, 2009, (the "Schedule 13G/A"), with respect to the Common Stock of
SupportSoft, Inc. is filed on behalf of each of us pursuant to and in
accordance with the provisions of Rule 13d-1(k) under the Securities
Exchange Act of 1934, as amended, and that this Agreement shall be included
as an Exhibit to this Schedule 13G/A. Each of the undersigned agrees to be
responsible for the timely filing of the Schedule 13G/A, and for the
completeness and accuracy of the information concerning itself contained
therein. This Agreement may be executed in any number of counterparts, all of
which taken together shall constitute one and the same instrument.
IN WITNESS WHEREOF, the undersigned have executed this Agreement as of
the 31st day of March 2009.
Intana Management, LLC
By: /s/ Joseph Kopilak
--------------------------
Name: Joseph Kopilak
Title: Chief Compliance Officer
Intana Capital Master Fund Ltd.
By: /s/ Joseph Kopilak
--------------------------
Name: Joseph Kopilak
Title: Chief Compliance Officer